PRIVACY POLICY

1. Who we are

MILEA FASHION ("MILEA", "we", "us", "our") is a Nigerian streetwear-luxury clothing brand operating this website and its associated services. This policy explains what personal data we collect when you use the site, why we collect it, and the choices and rights you have over it. It applies to visitors, registered customers, and members of the MILEA team who use the admin control center.

2. Information we collect

We collect information you give us directly, and some information automatically as you use the site.

• Account information: name, email address, and phone number, when you create an account or place an order.
• Order and delivery information: shipping address, state, city, phone number, and any delivery notes you provide when checking out.
• Payment information: we do not store your card, bank, or transfer details ourselves. Payments are processed directly by our payment provider, and we only receive a payment reference and confirmation of whether payment succeeded.
• Account activity: your order history, wishlist, and saved preferences, tied to your account.
• Device and usage information: we use your browser's local storage to keep you signed in and to remember items in your shopping bag. We do not use third-party advertising trackers.

3. How we use your information

• To process and fulfil your orders, including shipping, delivery updates, and order tracking.
• To send transactional emails — order confirmations, payment receipts, and shipping updates.
• To create and manage your account, including your wishlist and order history.
• To respond to support requests sent to us directly.
• To detect and prevent fraud, abuse, or unauthorized access to accounts.
• To meet legal and accounting obligations.

We do not sell your personal data to anyone, for any reason.

4. Who we share it with

We share the minimum data necessary with a small number of service providers who help us run MILEA. Each only receives what it needs to do its job:

• Supabase — hosts our database and handles account sign-in.
• Our payment processor — handles payment collection and verification. We never see or store your full card or bank details.
• Resend — delivers transactional emails such as order receipts and account notifications.
• Our hosting providers — serve the website itself.

We do not share your data with advertisers or data brokers.

5. How long we keep your data

We keep order records for as long as needed for accounting, warranty, and legal purposes. If you delete your account, we remove your profile and saved preferences; order records tied to completed transactions may be retained where required by law.

6. Your rights

Under the Nigeria Data Protection Act, you have the right to access the personal data we hold about you, correct inaccurate data, request deletion of your account and associated data, and object to how your data is used. To exercise any of these rights, contact us using the details below.

7. Children's privacy

MILEA is not directed at children under 16, and we do not knowingly collect data from them.

8. Security

We use industry-standard measures — encrypted connections, access-controlled databases, and role-based admin permissions — to protect your data. No online service can guarantee absolute security, but we work to keep your information safe.

9. Changes to this policy

We may update this policy as MILEA grows. Material changes will be reflected by updating the date at the top of this page.

10. Contact us

Questions about this policy or your data? Email us at hello@mileafashion.com.