LEGAL
REFUNDS & RETURNS
Last updated 7 September 2026
1. Return window
You can request a return within 7 days of your order being marked delivered. To be eligible, the item must be unworn, unwashed, and in its original condition with tags attached.
2. Final sale items
Pieces from limited or closed drops marked as final sale are not eligible for return or exchange unless they arrive damaged or defective. This is called out on the product page at the time of purchase.
3. How to start a return
Email hello@mileafashion.com with your order number and the reason for the return. We'll confirm eligibility and walk you through the next steps, including where to send the item back.
4. Damaged or wrong items
If an item arrives damaged, defective, or not what you ordered, tell us within 48 hours of delivery with photos of the item and packaging. We'll cover the cost of return shipping and send a replacement or full refund — your choice.
5. Return shipping
For returns that aren't due to our error (change of mind, wrong size selected, etc.), return shipping is the customer's responsibility.
6. Refunds
Once we receive and inspect the returned item, we'll process your refund to the original payment method. Refunds are usually processed within 5–10 business days, though your bank may take longer to reflect it.
7. Exchanges
Want a different size instead of a refund? Let us know when you request the return — we'll ship the replacement once the original item is received, subject to stock availability.
8. Questions
Reach out any time at hello@mileafashion.com — we handle every return ourselves.